Service

Contact us

The service phone, WeChat, email and QR blocks are placeholders and send no real messages.

Live chat

Service can help confirm city, timing and flowers before recommending a gift.

Service phone placeholder400-000-0000 placeholder
WeChat service placeholderAIWEIYI-service placeholder
Email placeholderservice@example.invalid
Customer service hoursDaily 09:00-21:00 placeholder

Order issue guidance

For order issues, prepare order number and phone last 4 digits.

Refund / after-sales

Refund/after-sales support needs order details, photos and reason, with future review.

Corporate orders

Corporate orders can later use dedicated support and invoice flows.

QR code placeholderWeChat service placeholder
QR code placeholderLive chat

This is a local mock prototype. It does not create real orders or payments.